Our services

CE+T Power provides its know-how for the design, installation and maintenance of products and services, guaranteeing a very high availability rate for a secure power supply.


CE+T Power is also a team that ensures the reliability and optimal service of your installations, guaranteeing very high performance levels and an uptime of 99.9999%. We ensure that your business will continue to run, even during power outages.


For each system we sell, we offer:

  1. Diagnostic & Analysis
  2. Factory Acceptance Test
  3. Installation
  4. Site Acceptance Test
  5. Maintenance
  6. Repair
  7. Trainings

 

1.  Diagnostic & Analysis

Through our international partners and upon request we can precisely diagnose your secure power supply issues, in light of your current and future needs:

  • UPS, no-break, battery chargers, inverters
  • Charge and discharge tests, measurement and calculation of available autonomy, etc.

After these tests, we will provide a computer report with graphs, discharge curves, etc. and recommandations.

2. Installation

Through our international partners, our team performs:

  • The site preparation
  • The cabling: connection of electronic and electrotechnical equipment
  • The installation

Upon request, we can come to your site to analyze your additional cabling needs.

3. Installation & Site Acceptance Test

At your site, and through our international partners, our team performs:

  • The site preparation
  • The cabling: connection of electronic and electrotechnical equipment
  • The installation
  • Quantitative and qualitative verification
  • System verification according to agreed test plan
  • Detailed Site Acceptance Test plan

Upon request, we can come to your site to analyze your additional cabling needs.

An engineer checks the cabling before starting the installation.

 

The site acceptance test is the last test of the equipment, conducted in your installation before commissioning.

4. Maintenance

Through our international partners, we perform all maintenance work on your secure power supply:

  • Preventive or on request
  • Hotline support 24/24 with intervention time of 4 or 8 hours
  • Detailed maintenance or intervention report.

Like :

  • Ripple current control on DC port
  • Measurement of current, voltages, harmonics, power factors, etc.
  • Visual inspection of equipment, dust removal
  • Visual inspection using thermography
  • Power check, synchronization of inverters, charge level check
  • Electrolyte level check in batteries, status of connections, ambient temperature, ventilation, etc.
  • Transfer tests on by-pass and inverter
  • Battery tests: battery discharge curves, calculation of autonomy depending on specific uses
  • Minor and major alarm tests, etc.
  • Replacement, repair, supply maintenance, battery maintenance, etc.

5. Repair

All products sold by CE+T Power are covered by a two-year warranty.

If any of our products breaks down, you can make a factory return request for repairs through our extranet. If need be, you can always contact our customer service team.

A one-year warranty extension is available as an option and applies to inverters, controllers, TCP/IP interfaces, displays and subracks. 

6. Trainings

We provide training at your site or in our Customer Training Center at our Belgian headquarters.

This one-day training is offered to groups of 6 to 8 people and covers the following subjects:

  • General system knowledge
  • System use
  • First-level maintenance
  • Expert

The contents of the training are provided on a USB stick before the start of the class.

Additional training is available upon request.