Our services

CE+T Power uses its know-how for the design, installation and maintenance of products and services, while guaranteeing a very high availability rate for a secure power supply.


CE+T Power is also a team that ensures the reliability and optimal service of your installations, guaranteeing very high performance levels and an uptime of 99.9999%. We ensure the continuity of your business, even during power outages.


For each system we sell, we offer:

  1. Diagnostic & Analysis
  2. Factory Acceptance Test
  3. Installation
  4. Site Acceptance Test
  5. Maintenance
  6. Repair
  7. Trainings

 

1.  Diagnostic & Analysis

Through our international partners and upon request we can precisely diagnose your secure power supply issues, regarding your current and future needs:

  • UPS, no-break, battery chargers, inverters
  • Charge and discharge tests, measurement and calculation of available autonomy, etc.

After these tests, we will provide a computer report with graphs, discharge curves, etc. and recommendations.

2. Installation

Through our international partners, our team performs:

  • The site preparation
  • The cabling: connection of electronic and electro technical equipment
  • The installation

Upon request, we can come to your site to analyze your additional needs in terms of cabling. 

3. Installation & Site Acceptance Test

At your site, and through our international partners, our team performs:

  • The site preparation
  • The cabling: connection of electronic and electro technical equipment
  • The installation
  • Quantitative and qualitative verification
  • System verification according to an agreed test plan
  • Detailed Site Acceptance Test plan

Upon request, we can come to your site to analyze your additional needs in terms of cabling. 

An engineer checks the cabling before starting the installation.

 

The site acceptance test is the last equipment test, conducted in your installation before commissioning.

4. Maintenance

Through our international partners, we perform all maintenance work on your secure power supply:

  • Preventive or on request
  • Hotline support 24/24 with an intervention time of 4 or 8 hours
  • Detailed maintenance or intervention report.

Like :

  • Ripple current control on DC port
  • Current measurement, voltages, harmonics, power factors, etc.
  • Visual inspection of equipment, dust removal
  • Visual inspection using thermography
  • Power check, synchronization of inverters, charge level check
  • Electrolyte level check in batteries, status of connections, ambient temperature, ventilation, etc.
  • Transfer tests on by-pass and inverter
  • Battery tests: battery discharge curves, calculation of autonomy depending on specific uses
  • Minor and major alarm tests, etc.
  • Replacement, repair, supply maintenance, battery maintenance, etc.

5. Repair

All products that have been sold by CE+T Power are covered by a two-year warranty.

If any of our products break down, you can always file a request to return it to the factory for repair through our extranet. If necessary, you can always contact our customer service team.

You can extend the one-year warranty period. This applies to inverters, controllers, TCP/IP interfaces, displays and sub racks.

6. Trainings

We provide training at your site or in our Customer Training Center at our Belgian headquarters.

This one-day training is offered to groups of 6 to 8 people and covers the following subjects:

  • General system knowledge
  • System use
  • First-level maintenance
  • Expert

The contents of the training are provided on a USB stick before the start of the class.

Additional training is available upon request.