Support

You can view and download the following tools on our download platform:

• Firmware,
• Software,
• Datasheets,
• User manuals.

To access this download platform, please use the following link: downloads. You don't need an account to access it.

Note that some of the documentation available on the platform concern products that are no longer available.

For any firmware or software update, please use the "CE+T downloader". For more details on the process, contact our technical support.

If you need information about our products, we advise you to read the user manuals first. You can find them here.

If you do not find the information you are looking for, you can contact our technical support by clicking here.

Note that this technical support is dedicated to our customers. If you do not have CE+T products yet, please contact our Account Managers by filling out the contact form.

Any system is provided with a QR code that leads to the system’s documentation like electric schema. More info here.

If you have a problem with a product, you can send an RMA (Return Material Authorization) through MyCE+T.

This platform is a secure tool dedicated to our customers. If you don't have an account yet, click here to request an account.

You will be able to track your RMAs using this tool. You will also find on this platform the test reports of the modules and have the ability to check the warranty of your products.

If you do not have a support contract yet, we will be pleased to introduce you to our dedicated services to best serve you.

CE+T offers maintenance services directly to end-users in Belgium and through a network of value added-resellers around the world. These partners are trained by CE+T to ensure the highest level of excellence.

Contact us for any information regarding our maintenance, service and support options.