Frequently Asked Questions

01

How to buy?

Fill in the contact form and you will be redirected to the sales representative in charge of your region. Depending on your location, you will be redirected to our team or to a certified and trained partner.
02

Is customization possible?

We have a team of engineers at your disposal to design the solution that best suits your needs. Our products can be integrated into different types of cabinets and enclosures and delivered with third-party solutions. Simply contact us with your specific request.
03

Are you compliant with national requirements?

We develop many versions of our modules to fit a maximum of AC and DC voltage. Our products all have a wide range of voltage to suit every situation. In addition, some of our products are CE and UL certified. If you have specific requirements in terms of voltage or certifications, simply contact us.
04

Where are the products manufactured?

Approximately 25,000 power converters are produced each year in our 4 factories (located in Belgium, the United States, China and India). We take care of the well-being of our workers and the quality of the material used.
05

I can’t find the product I’m looking for.

The products presented on our website are those already available for sale. We also have many products in development. For this reason, it is always better to contact us.
06

What about the warranties?

The standard warranty is 2 years but can be extended. We also offer a range of services to best support you for repair and maintenance. If you are already a customer, you can connect to My CE+T to download test reports, user manuals, software updates or to send a RMA.
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