Services to offer you a unique experience.
We offer complete services everywhere in the world thanks to our team of experts and a solid network of certified partners.
Diagnostic & Analyse
Whether you are already a customer or not yet, our experts can diagnose your backup solution. Taking into account your current and future needs, we make clear recommandations with a clear goal: better protect your loads at a reduced cost.
Proper installation is key to ensuring a perfect backup. In Belgium, our team offers a complete installation (including preparation, Site or Factory Acceptance Test, and commissioning). Everywhere else in the world, our network of certified and trained partners will provide you with a professional installation service.
Maintenance contracts can be tailored to your on-site maintenance team and specific requirements such as Service Level Agreement (SLA), phone support, site visits and preventive or planned maintenance. Our power converters have a 2 year warranty that can be extended up to 5 years.
We organize customer training on your site or in our training centers (Belgium and United States). The trainings are organized in small groups and cover different subjects: general knowledge, use of the system, first level maintenance, etc. Contact your Account Manager to register.
Already a customer?
Our secure platform, My CE+T, gives you access to data sheets, user manuals, test reports, check your warranty status, download the latest software versions or the sending of an RMA.